I became a tvc pro driver member to seek legal services regarding my CDL License and they referred me to three attorney's, two of the attorney's was paid to start services. One attorney accepted 500 dollars and refunded cash of 250 dollars the second attorney accepted 1000 dollars debit transaction and refunded a personal check for 500 dollars.
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I have brought this to tvc pro driver management team attention about the total amount of 750 dollars that was not refunded to me and i was promised a returned phone call but never heard back anything from them.also i have informed tvc pro driver management team that the tvc receptionist is importing incorrect service request from me explaining to the receptionist my legal matter and concerns.i am simply trying to get a case number for a notarized affidavit of truth document to professionally process the document to the civil department downtown Detroit Michigan. Tvc pro driver is giving me a hard time completing this task. I signed up in September 2017 basically due to a ticket in California (not the issue). They quoted me around $48/month, which I am willing to pay to keep my career. The Pro-Driver.
plan, in addition to legal counsel, includes roadside assistance. But, I am possibly being double-billed. I was billed on the 11th of every month for a TVC MCA Motor Club (which I did not subscribe to) for $48.85 on April 10, May 10, June 10th. I was ALSO billed $48.85 for the Pro-Driver.
plan on Feb 9, Mar 9, and April-June 'bounced'. I e-mailed the company a couple times, they did not respond. I BEEN A MEMBER WITH THEM FOR 3 YEARS AND I ALSO GOT A POLICY FOR MY SON WHOM PASSED AWAY JANUEARY 29,2018 AMONG THE PRODUCT AND SERVICES INCLUDED IN THE POLICY WAS A LIFE INSURANCE FOR 50,000.00 IF IT WAS A DEATH INVOLVING A VEHICLE, WICH IN MY SONS CASE HE DIED INSIDE THE VEHICLE. I FILED THE CLAIM AND THEY SENT ME A LETTER STATING THAT THE PAPER WORK WAS NOT IN THE FILE SO THEY COULDN'T PAY.
I PERSONALLY FILLED OUT THE PAPERWORK AND MAILED IT IN I BEEN TRYING TO GET IN CONTACT WITH THEM AND NOW THERE TELLING ME THAT THERE NOT PAYING BECAUSE IT WAS NOT A ACCIDENT MY SON WAS A VICTIM OF A HOMICIDE DUE TO ROBBERY AND NOW THEY WONT TALK TO ME AT ALL I THINK THERE MAKING UP EXCUSES NOT TO PAY BECAUSE MY SON FILLED A CLAIM FOR SOME TRAFFIC VIOLATIONS HE HAD SO THEY SHOULD OF SAID THAT THE PAPER WORK WAS INCOMPLETE AT THAT TIME BUT THEY NEVER MENTIONED ANYTHING ABOUT HIS FILE NOT BEING COMPLETE THEY JUST TOOK THE CO-PAYMENT AND GAVE MY SON A REFERRAL FOR THE LAWYER H. Received a ticket in Superior, Wi. In May of this year. I'm from Houston so did research and found this company to present me in court due to the fact in live in Houston and ticket is in Wisconsin. Paid $295 for non-member fee because I received ticket and wasn't a member and another $48 to be a member. Paid $48 monthly fee in June and July and had court In July which TVC Pro-Driver was a no show according to the letter I received a week a letter from Superior, Wi.
Letter stated that I was a no show and will have to pay a $300 fine and if not paid by August 16th my license will be suspended for 14 days. Paid August membership dues of $48 and was told case had been re-opened. Worst natural disaster hit Corpus Christi then sits on top of Houston for four days. As I'm helping fellow Houstians that do not have much help gut their houses TVC Pro-Driver calls asking for their monthly dues. Now it almost would've been cheaper for me to fly out to Superior, WI. And show up for court the. I've had membership for over 2 years.
On 7/15/17 i was given a ticket (citation #.) I requested to file notice of appearance and or court ordered traffic school to avoid points in my driving record. My license is CDL and i must keep clean driving record. TVC did not contact the court soon enough to have this matter resolved, and now i must pay $149 citation fee, plus have 3 points on my license. I contacted the court and i was told TVC contacted them a week ago when is too late to file for any motions to resolve this matter. My license is due to be suspended on 9/12/17. BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
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The TVC Pro-Driver and Truckers Voice in Court CDL Experts, are a dynamic group of Professional Independent Consultants providing CDL Traffic Ticket Defense Attorneys to Smart CDL Pro-Drivers. Just like State Farm and Farmers Insurance companies have independent agents across the USA, we are independent agents offering TVC Pro-Driver, SBCA, and MCA – coverage throughout the US and Canada. Our mission is to go the Extra mile in Customer Satisfaction and walk our drivers through the legal process from begining to end. A driver don't have to be an expert at fighting traffic violations themselves. Instead, they can focus on what they do best - DRIVE.
Call us or fill out our form to ensure yourself of having a pleasurable experience with our legal department and getting the most out of your legal Benefits and options to exercise your rights to earning a living.